BSG’s Business Development Executive, Lara McDougall, and Client Delivery Manager, Amanda Aliphon, shared the insights they have gained through their collective 15 years experience at BSG at the 4th annual Contactless Payments Conference. Lara and Amanda have, for much of their time at BSG, worked in the financial services sector, spending a number of years focused on cards and payments. Drawing on this experience for their presentation, they took delegates through some industry insights and emerging innovations, before focusing on what factors have necessitated a change of approach in the industry as well as some critical factors for success.
Lara went on to take delegates through BSG’s implementation of Lean practices in order to ensure more successful innovations across business units, explaining how BSG has guided its clients to “stop guessing and make cashless payments a success”. She spoke about how BSG has assisted its clients in implementing traditionally start-up principles, such as Lean Start-up, at enterprise level. Many businesses are aware of the increasing need to innovate as start-ups do, to ensure that if they fail, they do so inexpensively. She touched on how BSG’s unique delivery experience makes them the perfect partner to help businesses successfully innovate like start-ups.
The conference, which took place at Emperor’s Palace on 4 and 5 March 2015, addressed other issues including the impact of cashless payment systems in South Africa, industry innovations and new technologies, the future of digitalisation, customer relationship management, e-marketing and omni-channel banking environments.
With almost two decades of industry experience, BSG is the perfect partner to help businesses investigate, develop and capitalise on innovations. They have been an integral partner in the delivery of over 500 projects to businesses across a wide variety of industries, including retail and investment banking, insurance, mobile money, telecommunications, and oil and gas. BSG has a proven track record of guiding its clients to success by developing authentic relationships based on tested results and trust. To see more about how BSG’s implementation of start-up thinking at enterprise level has given its clients the edge, click here. To view the presentation, see below.
