BSG Compliance Case Studies

Delivering a differentiated customer onboarding experience

A leading South African financial institution requested BSG’s assistance in designing a customer onboarding strategy to enable new customers to be brought into the organisation in a speedy, efficient and effective manner.

Implementing FIC compliant anti-money laundering software for a bank

BSG assisted a large South African bank to comply with the new Financial Intelligence Centre (FIC) Amendment Bill by implementing goAML, an integrated anti-money laundering (AML) reporting platform which combats terrorist financing to ensure the security and stability of the bank and South Africa’s financial system.

Empowering a client with a roadmap for the compliant flow of personal information​

BSG supported the creation of a solutions roadmap to safely handle personal information in line with POPI, reducing risk and maximising customer confidence.

Building a competitive advantage through POPI compliance and minimising the risk of data loss​

BSG partnered with a South African asset finance house to ensure compliance with the POPI (Protection of Personal Information) Act and enable them to safely handle personal information flowing through the value chain including staff, vendors and customers.

Combating debit order abuse by defining requirements to implement Authenticated Collections​

BSG partnered with a leading South African provider of motor vehicle and business finance to define requirements for implementation of the new Authenticated Collections (AC) payment method.

Improving debit order payment collection to increase customer satisfaction and trust in the client institution

BSG supported a South African asset finance house by analysing and redesigning their existing payment solution in order to comply with the South African Reserve Bank (SARB) early collection and account tracking requirements.

TALK TO US ABOUT HOW TO BALANCE COMPLIANCE AND CUSTOMER EXPERIENCE

If you like what you’ve seen and would like BSG to help you ensure regulatory compliance while improving your customer experience, get in touch with our CEO, Jurie Schoeman.

TALK TO US ABOUT HOW TO BALANCE COMPLIANCE AND CUSTOMER EXPERIENCE

If you like what you’ve seen and would like BSG to help you ensure regulatory compliance while improving your customer experience, get in touch with our CEO, Jurie Schoeman.

TALK TO US ABOUT HOW TO BALANCE COMPLIANCE AND CUSTOMER EXPERIENCE

If you like what you’ve seen and would like BSG to help you ensure regulatory compliance while improving your customer experience, get in touch with our CEO, Jurie Schoeman.

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